host.properties
host.properties
frequently asked questions
frequently asked questions
General Questions
How long has Host.Properties been operating?
For 5 years, we’ve been managing short-term rentals across Texas, Georgia, and North Carolina.
Which markets do you serve?
Primarily TX, GA, NC. We assess new markets if a property meets our performance criteria.
What makes you different from other managers?
A data-driven operating system (dynamic pricing, market analytics, weekly listing refinements) combined with hands-on hospitality and clear owner reporting. Our properties commonly see 30–50% higher gross revenue than traditional management.
How long has Host.Properties been operating?
For 5 years, we’ve been managing short-term rentals across Texas, Georgia, and North Carolina.
Which markets do you serve?
Primarily TX, GA, NC. We assess new markets if a property meets our performance criteria.
What makes you different from other managers?
A data-driven operating system (dynamic pricing, market analytics, weekly listing refinements) combined with hands-on hospitality and clear owner reporting. Our properties commonly see 30–50% higher gross revenue than traditional management.
How long has Host.Properties been operating?
For 5 years, we’ve been managing short-term rentals across Texas, Georgia, and North Carolina.
Which markets do you serve?
Primarily TX, GA, NC. We assess new markets if a property meets our performance criteria.
What makes you different from other managers?
A data-driven operating system (dynamic pricing, market analytics, weekly listing refinements) combined with hands-on hospitality and clear owner reporting. Our properties commonly see 30–50% higher gross revenue than traditional management.
How long has Host.Properties been operating?
For 5 years, we’ve been managing short-term rentals across Texas, Georgia, and North Carolina.
Which markets do you serve?
Primarily TX, GA, NC. We assess new markets if a property meets our performance criteria.
What makes you different from other managers?
A data-driven operating system (dynamic pricing, market analytics, weekly listing refinements) combined with hands-on hospitality and clear owner reporting. Our properties commonly see 30–50% higher gross revenue than traditional management.
Service & Operations
Do you handle all guest communication?
Yes—pre-arrival, in-stay, and post-stay, 24/7.
How do you screen guests?
Platform verification + our proprietary risk checks, clear house rules, required security deposits, and smart-home monitoring for noise/occupancy issues.
What happens if there’s damage?
We document before/after, file platform claims (Airbnb/VRBO protection) and/or apply security deposits. For anything not covered, we help coordinate with your property insurance.
Do you handle all guest communication?
Yes—pre-arrival, in-stay, and post-stay, 24/7.
How do you screen guests?
Platform verification + our proprietary risk checks, clear house rules, required security deposits, and smart-home monitoring for noise/occupancy issues.
What happens if there’s damage?
We document before/after, file platform claims (Airbnb/VRBO protection) and/or apply security deposits. For anything not covered, we help coordinate with your property insurance.
Do you handle all guest communication?
Yes—pre-arrival, in-stay, and post-stay, 24/7.
How do you screen guests?
Platform verification + our proprietary risk checks, clear house rules, required security deposits, and smart-home monitoring for noise/occupancy issues.
What happens if there’s damage?
We document before/after, file platform claims (Airbnb/VRBO protection) and/or apply security deposits. For anything not covered, we help coordinate with your property insurance.
Do you handle all guest communication?
Yes—pre-arrival, in-stay, and post-stay, 24/7.
How do you screen guests?
Platform verification + our proprietary risk checks, clear house rules, required security deposits, and smart-home monitoring for noise/occupancy issues.
What happens if there’s damage?
We document before/after, file platform claims (Airbnb/VRBO protection) and/or apply security deposits. For anything not covered, we help coordinate with your property insurance.
Financials
When do owners get paid?
On the 15th of each month for the previous month, via direct deposit, with a detailed statement.
Are there any hidden fees?
No. We don’t charge setup fees or monthly minimums. Any one-time setup/design services are quoted transparently.
What expenses do owners cover?
Mortgage, taxes, insurance, utilities, HOA dues (if applicable), routine maintenance, and consumables restocking. Cleaning fees are typically guest-paid.
When do owners get paid?
On the 15th of each month for the previous month, via direct deposit, with a detailed statement.
Are there any hidden fees?
No. We don’t charge setup fees or monthly minimums. Any one-time setup/design services are quoted transparently.
What expenses do owners cover?
Mortgage, taxes, insurance, utilities, HOA dues (if applicable), routine maintenance, and consumables restocking. Cleaning fees are typically guest-paid.
When do owners get paid?
On the 15th of each month for the previous month, via direct deposit, with a detailed statement.
Are there any hidden fees?
No. We don’t charge setup fees or monthly minimums. Any one-time setup/design services are quoted transparently.
What expenses do owners cover?
Mortgage, taxes, insurance, utilities, HOA dues (if applicable), routine maintenance, and consumables restocking. Cleaning fees are typically guest-paid.
When do owners get paid?
On the 15th of each month for the previous month, via direct deposit, with a detailed statement.
Are there any hidden fees?
No. We don’t charge setup fees or monthly minimums. Any one-time setup/design services are quoted transparently.
What expenses do owners cover?
Mortgage, taxes, insurance, utilities, HOA dues (if applicable), routine maintenance, and consumables restocking. Cleaning fees are typically guest-paid.
Property Requirements
What types of properties do you accept?
Homes/condos in desirable locations with strong STR potential (typically 1+ bedroom). We evaluate each property individually.
Does the property need to be furnished?
Yes. We can provide a furnishing plan and procurement support.
Do I need to live near the property?
No. Many owners live out of state; our operations are designed for remote ownership.
What types of properties do you accept?
Homes/condos in desirable locations with strong STR potential (typically 1+ bedroom). We evaluate each property individually.
Does the property need to be furnished?
Yes. We can provide a furnishing plan and procurement support.
Do I need to live near the property?
No. Many owners live out of state; our operations are designed for remote ownership.
What types of properties do you accept?
Homes/condos in desirable locations with strong STR potential (typically 1+ bedroom). We evaluate each property individually.
Does the property need to be furnished?
Yes. We can provide a furnishing plan and procurement support.
Do I need to live near the property?
No. Many owners live out of state; our operations are designed for remote ownership.
What types of properties do you accept?
Homes/condos in desirable locations with strong STR potential (typically 1+ bedroom). We evaluate each property individually.
Does the property need to be furnished?
Yes. We can provide a furnishing plan and procurement support.
Do I need to live near the property?
No. Many owners live out of state; our operations are designed for remote ownership.
Contracts & Terms
What is the agreement length?
6-month initial term, then month-to-month with 30-day notice.
What if I want to sell the property?
We accommodate showings and coordinate to minimize revenue impact; 30-day notice required.
Can I terminate if I’m not satisfied?
After the initial term, yes—30-day notice, no penalties. During the first 90 days we also offer the performance adjustment noted in Pricing.
What is the agreement length?
6-month initial term, then month-to-month with 30-day notice.
What if I want to sell the property?
We accommodate showings and coordinate to minimize revenue impact; 30-day notice required.
Can I terminate if I’m not satisfied?
After the initial term, yes—30-day notice, no penalties. During the first 90 days we also offer the performance adjustment noted in Pricing.
What is the agreement length?
6-month initial term, then month-to-month with 30-day notice.
What if I want to sell the property?
We accommodate showings and coordinate to minimize revenue impact; 30-day notice required.
Can I terminate if I’m not satisfied?
After the initial term, yes—30-day notice, no penalties. During the first 90 days we also offer the performance adjustment noted in Pricing.
What is the agreement length?
6-month initial term, then month-to-month with 30-day notice.
What if I want to sell the property?
We accommodate showings and coordinate to minimize revenue impact; 30-day notice required.
Can I terminate if I’m not satisfied?
After the initial term, yes—30-day notice, no penalties. During the first 90 days we also offer the performance adjustment noted in Pricing.
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